BBC News | Instagram AI chatbot tricked by hackers to give access to others' accounts
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Instagram recently fixed a flaw in its AI‑powered support chatbot that hackers exploited to hijack user accounts by faking their location and requesting email changes, allowing them to reset passwords; the vulnerability was falsely linked to world‑leader hacks, though a verified Barack Obama account was indeed compromised and used to post pro‑Iran content before being recovered. Security researcher and former Meta employee Jane Manchun Wong confirmed her own account was altered without consent, highlighting concerns over AI‑driven security and the lack of human assistance for affected users. Meta announced the issue is resolved and impacted accounts are being secured, while criticism continues over the platform’s limited human support and its broader AI‑related data‑security challenges.
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