@WooShell @Kamikazepinguin personally, I keep annoying them until they unfuck the mess.

• Demand a refund and a fixed date for fix and consider putting your local #ConsumerProtectionAgency (see @Bundesverband ) and/or @BNetzA into the loop to dial up the heat and embarrass the shit out of #Vidafone.

• Bonus points if you get @heiseonline / @ct_Magazin #VorsichtKunde to take a look at this...