Times of India | Ixigo revamps AI-native travel app Tara
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Ixigo unveiled a revamped AI‑native travel app at its ixigo NEXT event, centering the experience around Tara, a multimodal AI assistant that converses in English, Hindi or Hinglish via voice, text or tap. The new app consolidates post‑booking details in a “Trip Mode” view, offering real‑time alerts, traffic‑based departure suggestions and personalized content during journeys. Tara can handle complex, intent‑driven requests—such as finding hotels with specific amenities or reminding users of personal events—and proactively manages flight tracking, cancellations, refunds and other travel updates. Ixigo also introduced “Agentic Travel Flows,” where autonomous AI agents perform tasks like sending boarding passes to WhatsApp, updating Apple or Google Wallets, and coordinating with hotels, all opt‑in to keep users in control. Group Co‑CEO Rajnish Kumar and Group CEO Aloke Bajpai described the launch as a shift toward a conversational, intuitive, and deeply personalized travel experience powered by AI.
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