My employer offers #MentalHealth service through a partner organisation. But when I contact that organisation they require I install their specific app, before even talking with anyone who can help me.

I asked what we need to use an app (whose behaviour I can't inspect) for that can't be done on the phone or via email.

They described what sounds like an intake form; I pointed out this evidently *can* be done with just filling out a form, doesn't need me to install an opaque app on my device.

None the less they say that's part of the agreement with my employer, a prerequisite before they provide service.

No, that's not acceptable. There's nothing about engaging a support counsellor that should require proprietary, invasive apps, mandated by an arrangement they made with my employer, to be installed on my device.

#Surveillance #ShittyTechAdoptionCurve