Salesforce has rebuilt Slackbot as a full AI agent, transforming it from a simple notification tool into one that can search enterprise data, draft documents and take action. Now available to Business+ customers, it runs on Anthropic's Claude and positions Slack as the front door to the agentic enterprise in its battle with Microsoft Copilot.

https://venturebeat.com/technology/salesforce-rolls-out-new-slackbot-ai-agent-as-it-battles-microsoft-and

#AIagent #AI #GenAI #EnterpriseAI #Salesforce

Clockwise acquired by Salesforce and shutting down next week

https://www.getclockwise.com

#HackerNews #Clockwise #Salesforce #acquisition #shutdown #news #tech #news

This is a weekly experience for me as a Salesforce admin:

Me: "Hmm I wonder if Salesforce has this fairly reasonable feature?"

*searches web for feature*

*finds IdeasExchange thread with dozens of users begging for this exact same feature*

*sees that it was first opened in 2008*

Me: "Welp. Guess not." #salesforce

Use AI instead of hiring junior staff = stock price bump.

5 years later senior employees start to leave; there is no junior staff to promote and management panics.

Management does not want to spend money on new staff so they hire expensive contractors.

Contractors do a subpar job, charging 10x what an actual employee would cost (different budgets so its cool); and the company starts to go downhill and customers flee.

This starts a death spiral leading to either bankruptcy, acquisition, or restructuring.

The original management who approved the AI have all gone and cashed in their stock.

Just a guess at what is about to happen across the industry.

https://forums.theregister.com/forum/all/2026/03/16/servicenow_grad_jobs_ai/

#ai #servicenow #hiring #bankruptcy #aislop #salesforce