#KoboAdventure Day 6:
Got a shipping notification and tracking number. ETA Saturday.
4 business/6 calendar days to go from ordered to shipped is kinda nuts, but maybe Amazon has given us unreasonable expectations?? I dunno.
Looking forward to getting my device.
Cheers all.
#KoboAdventure Day Five:
They refunded my shipping fee and it's now being prepped for shipping.
It took a while to get there, but I'm happy with the customer service outcome!
#KoboAdventure day four.
I got an email earlier today that my account was unlocked. I was able to log in.
(The e-reader ordering system is separate from the #Kobo store, and you authenticate by using your email address and order number (which you got in an email). Great, great, great.)
My order went from Authorizing to Processing in the last hour.
96 hours to process a credit card transaction.
HOW?
I reiterated that I wanted my expedited shipping ($9.99) refunded. Waiting to hear back.
R.L. Dane 
🍵 