Just published a revised account of how I used Deep Listening to start up the talk on improvisation and Joint Activity during incidents, at SRECon23 Americas.

This was on the Learning From Incidents website, but it is gone. So I updated and expanded my story.

#SRE #IncidentResponse #JointActivity #Improvisation #AdaptiveCapacity #Resilience #Reliability #SRECon #LearningCulture

https://www.sounding.com/2026/02/10/tuninglearning/

Preparing for an interview question about risky projects, and reading this article I wrote a few summers ago after leading SRECon in one of Pauline's Deep Listening pieces:

https://www.learningfromincidents.io/posts/making-music-with-others

#SRE #SRECon #DeepListening #PaulineOliveros #JointActivity