It’s been quite a week. Running an interview process to find a new support worker has taught me more than I bargained for.
Ableism is still very much alive and well. Some applicants appear unable to read a job ad, submitting completely irrelevant information. And the number of people who have no idea how to interact with a service dog in 2026 staggers me.
We have so much further to go.
#Disability #Ableism #ServiceDogs #GuideDogs #DisabilityRights #NDIS #Accessibility

CHARITY: How many labradors can you fit in an articulated lorry? Castell Howell finds out for Guide Dogs

A Welsh food company has come up with an ingenious solution to an unlikely logistical puzzle – how to transport 30 life-sized labrador-shaped collecting boxes from near Wigan to South Wales, where Swansea prison inmates were waiting to restore them.

Castell Howell Foods, one of Wales’s largest family-run food wholesalers based in Cross Hands, stepped in after Guide Dogs charity found itself facing a 220-mile transport problem. The charity’s iconic collecting boxes – which help raise vital funds to support people with sight loss – had been awaiting repair at the Guide Dogs centre near Wigan and needed to make their way to HMP Swansea, where a prison workshop had agreed to restore them.

The solution was elegantly simple. One of Castell Howell’s empty lorries was diverted to its satellite depot at St Martin’s near Wrexham, collected the canine cargo, and brought all 30 boxes safely back to the company’s Cross Hands headquarters before onward delivery to Swansea.

Boxes lined up in front of the Castell Howell lorry side.

Martin Jones, Castell Howell’s Director of Transport Operations, said the company had not hesitated when it heard of the charity’s predicament. “The Guide Dogs charity raises vital funds to support those with sight loss, so when we heard of their predicament we didn’t hesitate to offer a solution,” he said.

He added: “It was a real team effort, with staff at our St Martin’s depot playing a key role in ensuring the safe collection and delivery of the precious cargo to our headquarters in Cross Hands. We’re looking forward to seeing the restored collection boxes and wish the charity continued success with its fundraising.”

Natalie DeMaid, Regional Fundraising Community Manager for Guide Dogs, said the charity was grateful to Castell Howell for finding such a creative solution. “These collecting boxes bring in vital cash to help Guide Dogs provide its life-changing services to people with sight loss,” she said. “They are bright, colourful, and lifelike, and we look forward to placing them in key locations so the community can enjoy them.”

Boxes being unloaded from the back of the lorryBoxes being unloaded from the back of the lorry

Once at HMP Swansea, the boxes will be washed, filled, repaired and repainted by prisoners to a high standard before being returned to public locations across the region. A prison spokesperson said the project provided meaningful rehabilitation opportunities, allowing prisoners to develop practical skills and build confidence.

“Prisoners gain a strong sense of pride and responsibility by taking part in work that directly benefits the wider community,” the spokesperson said.

The partnership between HMP Swansea and Guide Dogs has seen the prison workshop become a key part of the charity’s restoration operation in South Wales, with inmates learning valuable trade skills while helping to keep the charity’s fundraising infrastructure in working order.

Castell Howell, which is headquartered in Cross Hands and delivers food to pubs, restaurants, schools and hospitals across Wales, has a long track record of supporting community and charitable causes across the region.

The restored boxes will be placed in key public locations once the work at HMP Swansea is complete, where they will once again be collecting donations to fund the charity’s life-changing work with people with sight loss.

Guide Dogs supports people living with sight loss to have the confidence, skills and support they need to live life to the full. Anyone wishing to support the charity can find out more at guidedogs.org.uk.

Related stories from Swansea Bay News

Swansea prisoners refurbish iconic Guide Dogs collection boxes while gaining trade skills
How the HMP Swansea workshop became part of Guide Dogs’ restoration operation in South Wales.

Llanelli guide dog Lilly steals the show at Wales’s oldest camera club after model gets stuck in traffic
The story of a very special four-legged substitute model who charmed a whole camera club.

Carmarthenshire mum says Guide Dogs support was a lifeline after baby son diagnosed with albinism
A touching account of how the charity’s wider support services helped one local family.

Blind woman credits guide dog for confidence to complete football club’s circuit training
How one woman’s guide dog gave her the courage to take on a brand new physical challenge.

#CastellHowell #Charity #CrossHands #GuideDogs #HMPSwansea #sightLoss #SwanseaPrison

🐾🦮 Happy International Guide Dog Day

Guide dog partnerships are built on trust, teamwork, independence & safe travel. These highly trained dogs help many people who are blind or have low vision navigate the world.

PCB reminds everyone to respect working guide dog teams. Do not pet, feed or distract a guide dog while they are working.

THANK YOU!

#InternationalGuideDogDay #GuideDogs #GuideDogTeam #PennsylvaniaCouncilOfTheBlind #BlindCommunity #LowVision #AccessibilityMatters #PCBPeers

Not all heroes wear capes, some wear harnesses. 🐕‍🦺💙

Guide dogs open paths to independence, confidence, and everyday freedom 🤝

#InternationalGuideDogDay #GuideDogs #Accessibility #InclusionMatters #Independence #SupportAndCare #DisabilityAwareness

Today, we celebrate the incredible bond between humans and their amazing guide dogs! Check out how these furry heroes transform lives and bring hope. #InternationalGuideDogDay #FurryHeroes #GuideDogs
👉 https://www.sanctumpawsandfangs.com/blogs/2026-pet-holidays/dog-life-international-guide-dog-day
Today, I'm so proud of Audrey, my housemate and best friend of over 20 years. She's off to Myrtle Beach to address an international gathering of ocularists on the subject of #blindness-related resources. A longtime guide dog user, Audrey continues to advocate on behalf of our #Blind community. Through her tireless service as a peer mentor, particularly to her fellow blind senior citizens over the age of 55, she continues to help people find the resources they need in order to live full, productive lives. One of her personal goals has always been to make eye professionals aware of the multitude of resources and services that are available to our community and by our community. Our prayers are with Audrey and her guide dog Bernie today as they represent their school, Dogs Inc., our blind community at large and the Body of Christ, the #Church. #GuideDogs #DogsInc.

🌷🐕 Kato is enjoying the spring sunshine—and reminding you about PAGDUS! 🐕🌷

📅 April 13
⏰ 7:30 PM
💻 Zoom

Join us for connection, support, and community with fellow guide dog handlers.

📩 Contact PCB for meeting info

#PCBPeers #PAGDUS #GuideDogs

🐕🌷 Happening today — PAGDUS meets tonight! 🌷🐕

📅 Today
⏰ 7:30 PM
💻 Zoom

Join fellow guide dog handlers for support, connection, and community.

📩 Contact PCB for meeting info

#PCBPeers #PAGDUS #GuideDogs

🐕🚨 Guide dogs have unionized… and they want answers. 🚨🐕

📅 April 13
⏰ 7:30 PM
💻 Zoom

Join PAGDUS for connection, support, and a little humor.
📩 Contact PCB for meeting info

#PCBPeers #PAGDUS #GuideDogs

LLANELLI: Guide dog Lilly steals the show at Wales’s oldest camera club after model gets stuck in traffic

A guide dog saved the day at Wales’s oldest camera club when the session model got stuck in traffic — stepping in as an impromptu subject and producing results her proud owner described as spectacular.

Llanelli Photographic Society had booked a male chef in a big hat and check trousers for one of their regular studio nights, but when he failed to arrive, member Andrew Windsor had a suggestion: his black labrador guide dog, Lilly.

Andrew, who joined the society in 2022 and is its only member with sight loss, said the stand-in proved an immediate hit with fellow photographers. “The model we had booked was stuck in traffic, so we needed a stand-in. I suggested Lilly, and soon there were five photographers taking shots of her. I was so proud of her and just used a little bit of food to keep her focused,” he said.

The results drew admiration from fellow members, with Lilly’s striking features proving a natural fit in front of the lens.

One of the photographs taken of Lilly during the studio session at Llanelli Photographic Society, after the booked model failed to arrive. (Image: Arthur Mallett)

Andrew first developed a passion for photography at the age of 12, when his grandmother gave him a 35mm pocket camera and instruction manual as a Christmas present. Decades later, despite significant sight loss, he continues to pursue the hobby — aided by modern technology and a perspective that sets his work apart.

Andrew said technology had opened up the hobby in ways that would not have been possible before. “I use Artificial Intelligence on my phone to help me navigate the camera settings. I try to use a tripod where possible to keep the camera steady and a remote shutter release to help me take the photo without shaking the camera,” he said.

That unconventional approach has earned him a reputation for capturing images others might not think to take. Andrew said: “I always get people saying, ‘Wow, I wouldn’t have thought about capturing that at the angle you did.’ Photography connects people and shows us anything is possible.”

A photo of Lilly taken by Andrew Baxter at the photoshoot
(Image: David Rees)

The society meets regularly to discuss photography and hold practical sessions. Once a month, members gather for a studio night focused on camera settings and equipment — the kind of session that led to Lilly’s unlikely moment in the spotlight.

Related stories from Swansea Bay News

Blind woman credits guide dog for confidence to complete football club’s circuit training
Another story of a guide dog making the impossible possible for its owner.

The Swansea photographer chasing the last VW Beetles across Mexico
A photographer with a unique obsession and an eye for a disappearing world.

Inspirational Fishguard man with Down’s Syndrome reaches finals of international photography competition
Another story of photography breaking down barriers — and showing what’s possible.

Blind surfers take to waves in first-of-its-kind event
More inspiring stories of people with sight loss taking on new challenges.

#blind #GuideDogs #Labrador #Llanelli #LlanelliPhotographicSociety #photography #sightLoss