So yesterday we went to the nurse practitioner so that my spouse can get more refills on drugs he's been on basically for about the past 20 years, and as we checked in, when asked to confirm our information in, we asked that they delete the phone number. The clerk said it wouldn't be a problem.
Then during the visit, where everything the nurse practitioner said I needed to repeat, because his hearing problems made him unable to understand her words (and she didn't face him much when she spoke, making lip-reading not an option) , she repeatedly said we can & should "just call"for a pickup of an at home collected lab sample, which had us repeatedly that we can easily drive to the postal facility, but can't call anyone.
(Before yesterday was over we got an email from the pharmacy confirming they'd sent the refill orders.)
As we left, we told them & they agreed it would be fine for us to come back on Monday afternoon to get the results of the lab work that was drawn at the end of the visit.
Today he got at least 3 phone calls from them& an email asking he call them back.
Monday as scheduled we'll go & get those results and to ask they delete his phone number from their records or at least to firmly remove it from his "contact information"!