Running a Telegram bot in production? Here's a common gap: you have no way to see what's happening in conversations without digging through logs.
Hotline CRM adds a real-time observation layer through parallel connection. Every conversation appears as a topic in a backend group. Operators can intervene. No changes to existing bot code required.
Especially useful for: AI bots, product testing, hybrid automation + human support.
https://hotline.tg/en/cases/bot-monitoring/?from=mastodon
#Telegram #BotDevelopment #OpenSource #CRM