Good info and #CrisisComm checklist when “Sorry” is the best response, via @axios. #SciComm
https://www.axios.com/2023/08/24/social-media-crisis-management-public-brands
Social media algorithms fuel rise in public apologies

Social media algorithms fuel negative commentary, which create a greater need for quick, clear apologies or explanations.

Axios
If you are in Munich on Friday and interested in science and crisis communication, in cooperation with the TUM Think Tank & the Munich Science Communication Lab I am organizing a brown bag lunch on perspectives from the Global South and North. Join us! #ScienceComm #CrisisComm #climatechange