Digital 'strategists' undermine printing subcontractor used by #BanksUK for hardcopy customer #BankStatements:
"the subcontracted printing service, #Communisis, used by #MBNA and the #Lloyds group. It is haemorrhaging money because banks have steered so many customers away from paper statements, and is now up for sale"
https://www.theguardian.com/money/2023/dec/07/why-wont-mbna-send-me-paper-statements
Why won’t MBNA send me paper statements?

It is pressing me to receive statements digitally, because of some unspecified ‘issues’

The Guardian