Questions about your Amazon Prime settlement refund? Read on

If you’re one of the many millions of people eligible for a refund from the FTC’s settlement with Amazon, you might already have gotten a check for up to $51. If you got it and deposited or cashed it, you’re all set. You might also have gotten an email or postcard this month with instructions on how to submit a claim. But based on what we’re hearing from consumers, some people have questions about Amazon’s refund process and their eligibility, whether they need to file a claim, and how to do it. If that’s you, let’s get you to some answers.