South Korea's Fair Trade Commission has ordered 13 major online retailers, including Coupang and Lotte Shopping, to rectify systems that automatically imposed extra delivery fees on consumers for certain island regions, even when courier companies did not charge such fees.
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KFTC Orders 13 Online Retailers to Rectify Automatic Surcharging of Additional Delivery Fees

South Korea's Fair Trade Commission has ordered 13 major online retailers, including Coupang and Lotte Shopping, to rectify systems that automatically imposed extra delivery fees on consumers for certain island regions, even when courier companies did not charge such fees.

Yonhap Infomax