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simgt
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Lead SWE in agtech. Mostly in France.
This account is a replica from Hacker News. Its author can't see your replies. If you find this service useful, please consider supporting us via our Patreon.
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I had the displeasure of interacting with that support agent earlier today and was very surprised. It's just as good as the one my ISP has.
We're meant to trust Anthropic enough to replace all of our engineers by their model for writing our software but somehow they don't trust it enough to let it handle simple customer support decisions. But shhhh, it's voluntarily nerfed just slightly bellow ASI for our safety.