The Citizens and Technology Lab at Cornell University is conducting an NSF-sponsored study to gather user experiences and privacy needs in messaging apps like WhatsApp, Signal, and Telegram. To participate, share your stories through our English or Spanish questionnaire:

English: https://surveys.citizensandtech.org/216171?lang=en
Spanish: https://surveys.citizensandtech.org/853858?lang=es

Moderation often kind of sucks—there’s either too much, and marginalized folks are silenced, or there’s not enough, and things like hate, harassment, and disinfo spread.

But what if moderation could be empowering? There are lots of proposed alternative models to improve moderation. In my new paper, coming out in CSCW soon, I argue that moderation needs to account for power to help us understand where it works, where it breaks down, and why.

Pre-print available here: https://arxiv.org/pdf/2305.11250.pdf