UX debt isn’t what users see. It’s what they have to work around. Manual steps, duplicate processes, “just knowing how it works” that’s where the real cost shows up. Over time, that friction becomes the system.
https://medium.com/@rian.whitlow/ux-debt-is-what-your-users-have-to-work-around-every-day-249ab93e2d7e
https://medium.com/@rian.whitlow/ux-debt-is-what-your-users-have-to-work-around-every-day-249ab93e2d7e




