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I haven't kept up with Artemis development but I've read extensively about Challenger and Columbia. These two parts of the article stood out to me:
> Moon-to-Mars Deputy Administrator Amit Kshatriya said: “it was very small localized areas. Interestingly, it would be much easier for us to analyze if we had larger chunks and it was more defined”. A Lockheed Martin representative on the same call added that "there was a healthy margin remaining of that virgin Avcoat. So it wasn’t like there were large, large chunks.”
Followed by:
> The Avcoat material is not designed to come out in chunks. It is supposed to char and flake off smoothly, maintaining the overall contours of the heat shield.
This is echoes both Shuttle incidents. Challenger: no gasses were supposed to make it past the o-rings no matter what, but when it became clear that gasses were escaping and the o-rings were being damaged, there was a push to suggest that it's an acceptable level.
There was a similar situation with heat shield damage and Columbia.
In both cases some models were used to justify the decision, with wild extrapolations and fundamentally, a design that wasn't expected to fail in that mode /at all/.
I know the points that astronauts make about the importance of manned space exploration, but I agree with this author that it seems to make sense to run this as an unmanned mission, and probably test the new heat shield which will replace the Artemis II design in an unmanned re-entry as well.