I totally understand that from the perspective of individual employees: they have little incentive to do more than the bare minimum to close tickets. But this behavior is typically a symptom of broken corporate culture and failure to align internal metrics. For every customer who takes the trouble to submit a formal bug report there are likely many others who just live with it, and badmouth you to other customers. Doing deep investigations of even minor bug reports also tends to expose other, more serious latent bugs. And root cause analysis allows you to create closed-loop solutions to prevent similar future bugs.

Large monopolistic tech companies like Apple and Microsoft can afford to ignore this stuff for years because there are few realistic alternatives. But longer term eventually a disruptive competitor comes along who takes product quality and customer service more seriously.

Perhaps, but the monetization would have to be pretty extreme. And that would send interest rates to the moon, making further borrowing difficult.

While these things are impossible to predict, my guess is that in a couple decades the government will do some sort of technical default. Force Treasury bond holders to exchange their current holdings at par for new bonds with longer maturities and artificially low interest rates. Politicians will be able to claim that no one has lost money since the nominal bond values will remain the same even though the market values will be much lower.

The other thing I expect to happen is that the government will force retirement accounts (both defined benefit pension plans and defined contribution 401k plans) to purchase Treasury bonds. Because of course they're so much "safer" for retirees than risky stocks.