Sustainable Mobility enthusiast working for DB Long Distance on ticketing. Used to work on Open Data and Air Quality measurement & management. All opinions just mine :-)
Just had a fairly good Hop-on-the-next-train experience in Brüssels, Eurostar (ex-Thalys) instead of DB after a Eurostar delay. Thanks to all involved. If there could be more peace-of-mind for travellers, that would of course make it even better...