Most agencies are stuck at Fast & Furious 1. Same team dynamics. Same trust issues. Same founder as the bottleneck. The crew never becomes a crew. More here: https://www.jonmunson.co.uk/posts/why-you-rebuild-the-same-delivery-processes-every-6-months/
Jon Munson 🎸
@jonmunson
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Effectiveness Through Intention | 10+ years in agency Project & Ops management | Consulting & coaching for digital teams punching above their weight | 🎸 Geek
Movement without direction is just noise with a deadline.
More here: https://www.jonmunson.co.uk/posts/the-art-of-zooming-out/
You think you need more leads. You actually need to stop losing the ones you have.
The best teams aren't calm because nothing goes wrong.
They're calm because fewer things surprise them.
Once you cross the line, judgement goes first.
Tired people make messy decisions. That's not a wellness take - it's an ops problem.
More here: https://www.jonmunson.co.uk/posts/maintaining-work-life-balance-as-a-solo-project-manager/
Good project leadership isn't heroic.
It's making sure the work doesn't need a hero in the first place.
The person who asked the awkward question two weeks earlier rarely gets thanked.
But they're often the reason the Friday-night crisis never happened.
More here: https://www.jonmunson.co.uk/posts/good-boring-why-the-best-run-things-look-unimpressive/
A handover isn't where you prove you finished your part. It's where you prove you cared enough about the next person to make the work usable. More here: https://www.jonmunson.co.uk/posts/why-you-rebuild-the-same-delivery-processes-every-6-months/
Most project stress isn't caused by the project. It's caused by vagueness. Nobody can answer three questions: what are we doing, who owns it, what does done look like. Vague work expands. Clear work moves.
Scope creep rarely starts with bad clients.
It starts with not saying: that's out of scope, here's what changes if you want it added.