@noahshachtman Awesome pic of Elon Musk. He looks like a snuff porn director.

@sfchronicle I flew Southwest out of #OAK on 12/26. Front liners did awesome job, save for one thing: Refugees from other airlines, passengers booked on cancelled flights, and peeps ticketed for THAT DAY’S FLIGHTS stood in the same lines. No triage of passengers at the terminals. Pure luck that we made our flight after showing up at 2:00 AM for a 5:00 AM scheduled flight—which departed at 6:00 AM. Was kicked out of one line after this family stopped everything to open its cooler of fish: