Born near Boston; grew up, if anywhere, near San Francisco. Bouncing around ever since.
The name is a professional honor given by my peers in mainframe virtualization twenty-five years ago. I use it with pride.
I was late to listen to The Chicks' "Gaslighter" album.
It sounds less like prior albums than I expected. It doesn't sound much like bluegrass. Maybe that's because the Courtyard Hounds' albums were the creative outlet for two of the members?
I guess I like bluegrass more than country or pop/country cross-over?
I have survived a trip for the grocery store the afternoon before (USA) Thanksgiving.
Mind you, we're not cooking; this was just a midweek restock after a poorly executed grocery trip this past weekend.
Trans rights are human rights.
Black lives matter.
No human is illegal.
Love is love.
Their body, their choice.
Science is real.
Kindness is everything.
P.S. If you started following me due to this post, PLEASE look at my profile and decide if it's for you.
Make sure general nerdiness, tabletop roleplay, and other related pursuits are the kind of content you want to see in your timeline.
Our values obviously align, but our interests/hobbies might not. No hard feelings if you unfollow. 😉
Things are quiet, boring.
The most interesting news to me this week is Robert Iger's return to the top of the Disney corporation. Maybe he'll reverse some of the disappointments of my September WDW trip; maybe he'll double-down and say they just need to improve execution. Only time will tell.
Like any other decent person, I mourn the deaths at Club Q.
In my personal life? Nothing, nada, just quiet.
Now I'm a little mad at IBX for screwing up a routine claim and a lot mad at Mainline Health for not listening to a patient suggestion about how to improve things.
Between that and the difficulty of getting in to seeing my endocrinology nurse, I'm tempted to find another healthcare system. Lord knows, Mainline Health isn't the only Epic customer near me. They're the closest, but not the only one nearby.
5/5 FIN
I never spoke with the manager. After several minutes, the same rep who didn't understand what I was asking for came back with a different script about what's necessary to freeze my account as the claim is reprocessed.
Really?
That's lousy customer service. At some point, it's someone's job to listen to a customer tell you what you're doing wrong and demonstrate that you understand them, even if you can't offer reasonable hope.
I can't call Epic and get them to do this; I have no standing with them. They need a customer, such as Mainline Health, to ask for it. So, I was trying to ask Mainline Health to ask Epic for this.
I don't need an explanation of how the revenue cycle works. The "customer care" rep has a script for explaining that. After hearing that twice, I asked for her manager, hoping the manager might care and understand my request.
I know what Epic Systems EMR software can do; I used to work for them, for those that didn't know or don't remember.
Epic every month tells its employees that they do the hard things to make things easy for their customers: health care systems, hospitals, and doctors. They're also very proud of their billing and revenue management pieces. So, it's not hard to imagine that if asked, they'd help flag possible insurance errors.
2/
Dragoncrown Games
Eugen Rochko