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It was pitch black. I was eaten by a grue. (he/him)

aka https://wiki.dbbs.co https://dobbse.net https://dobbs.github.io https://linkedin.com/in/dobbse (used to tweet at https://twitter.com/dobbse)

Four responses to overload, by Woods and Hollnagel, summarized by @dobbs: https://burnout.wiki.do/view/four-responses-to-overload
four responses to overload

Thinking "human in the loop" as you deploy AI everywhere? Hope you're testing the humans and the AIs together. As you read this article, think about your business-critical systems. The authors are focused on safety-critical systems, but the whole software industry is hastily combining humans and AIs without this kind of sophisticated testing. We could do irreparable harm to businesses everywhere. There's pragmatic advice here if you choose to understand it. https://ai-frontiers.org/articles/how-ai-can-degrade-human-performance-in-high-stakes-settings
How AI Can Degrade Human Performance in High-Stakes Settings | AI Frontiers

Dane A. Morey, Jul 15, 2025 — Across disciplines, bad AI predictions have a surprising tendency to make human experts perform worse.

AI Frontiers
The AI Ops and AI SRE stuff feels like fighting the last decade's dumpster fire of industry-wide SaaS entanglement with the the next decade's gasoline of LLMs.
I recently read the paper "Towards Joint Activity Design Heuristics: Essentials for Human-Machine Teaming" which I loved so much I wanted to make it easier to share. To that end, I've excerpted the Ten Heuristics from the paper here: https://human-machine.team/ with anchors for each heuristic.
Ten Machine Requirements To Satisfy Essentials Of Joint Activity

We are designing a new research project in the Developer Success Lab, and we're seeking to understand software engineers' experiences with *incidents* ! Good, bad, ugly, all of it!

Have a big story or strong POV on this? We're bringing together a small community group for a one time zoom session, to share stories and help us learn. You'll directly influence what the lab studies on this.

You can let us know if you're interested here (more details below):

https://docs.google.com/forms/d/e/1FAIpQLSeuQiE0Ww1oElsWNk6a9KyEmIgqfwHdpnV5_dN9CP4qornJhg/viewform?usp=sharing

Incidents community-group

We would love to register your interest to be part of a small (4-5 person), one-time, group conversation about incidents in the context of software engineering and software engineering orgs. This conversation will help inform a new research project we are embarking on at the Developer Success Lab. The goal will largely be to develop ideas about this broad topic and help us find less visible areas of work involving incidents to bring into the light for the broader research and engineering community. You can find out more about our work here: https://dsl.pubpub.org/original-research We will contact you at the email you provide below. Thank you very much for taking the time to be here, and for your interest in contributing to this work.

Google Docs

I read The Unaccountability Machine a while ago and liked how it introduced accountability sinks and “large corporations as AIs”, but felt it had some oddities in its analysis.

I’ve kept seeing people discuss it, and decided to turn my gripes (and likes) into a blog post: https://ferd.ca/notes/davies-on-the-unaccountability-machine.html

Davies on The Unaccountability Machine

“Dr. Deming famously said that 94% of a company’s troubles, and possibilities for improvement, belong to the system, while only 6% are attributable to the people in it. And the system is the responsibility of management.”

https://medium.com/make-work-better/w-edwards-demings-red-beads-experiment-dea18bfc2aba

The Red Beads Experiment - Make Work Better - Medium

For years Dr. W. Edwards Deming ran these famous four day seminars, the highlight of which was the Red Bead experiment. He would invite volunteers from the crowd of attendees onto the stage and he…

Make Work Better
Small Town Titans - "You're A Mean One, Mr. Grinch" - Official Video

YouTube
Lindsey Stirling: "You're a Mean One, Mister Grinch" https://www.youtube.com/watch?v=kQb0DJZLhRM #music
Lindsey Stirling - You're A Mean One, Mr. Grinch (ft. Sabrina Carpenter) [Official Video]

Pick up a copy of the Deluxe Edition of Lindsey's Christmas Album "Warmer in the Winter" including 'You're A Mean One, Mr. Grinch' ft. Sabrina Carpenter at t...

YouTube

Coining a new term (maybe?) for software development tools that make it so easy to accidentally shoot yourself in the foot that you have to consciously put in effort to avoid doing so:

"feet-seeking missile"

you're welcome