The 10 Digital Touchpoints Luxury Travelers Value Today
There are 10 digital touchpoints luxury travelers value most regardless the subniches you are operating from. They range from websites and mobile apps to personalized emails, virtual tours, chat support, reviews, loyalty programs, and post-trip engagement. How can hotels, resorts, cruises, and boutique experiences build trust, enhance convenience, and drive ultra-luxury bookings? Affluent travelers are selective.…