How to fix discord connection while streaming a game? - Lemmy.World
So I have a fairly specific problem that has been surprisingly hard to
troubleshoot for some reason. Very specifically, when I am streaming on discord,
while any game software is running, (we’ve tried it with a few different ones,
online/offline, steam/non-steam, 2D graphics vs 3D graphics. Same issue although
maybe with varying amounts of time before the problem starts, but hard to be
sure.) and when at least one other person starts watching the stream, my discord
connection gets unstable. Voice and video start cutting in and out and the
connection icon starts turning red. This doesn’t just affect the person watching
the stream, others have trouble hearing me as well. No stream? No problem.
Stream but no game? No problem. Stream and game but no viewer? No problem. Just
when all of these are together. Also this doesn’t seem to impact my other
processes or connections. The game keeps running like normal and for the online
ones they don’t lose connection. I can still go access sites on my browser, etc.
I got a new PC recently, I haven’t had this issue before that. It didn’t happen
right away though, things worked fine at first. It happened for the first time a
few weeks ago and after running through the basic troubleshooting steps, the
thing that seemed to fix the issue was updating my nvidia graphics drivers, but
it’s hard to say for sure. The problem popped up again tonight. For reference
the last time I streamed to someone was on Thursday, so it was working very
recently. I checked and there was a graphics driver update, so I went to install
that, thinking that would fix it again. It did not. There also seemed to be some
problems around the graphics driver installer. Both times this happened the
download initially stalled at some % and I had to restart to get it to work
again. Plus this time I went to try to reinstall the graphics driver to see if
maybe the first time it didn’t do it right and I briefly had bigger problems
with the PC. During the install, the screen just went dark and didn’t come back.
The rest of the computer was running, I could still chat on discord, but I had
to kill it and restart to get the screen back. That restart took a while longer
than normal and when I got back the start menu wasn’t working. That got fixed on
another restart though. Anyway, that’s concerning and maybe relevant, but back
to the discord issue: Other troubleshooting steps that didn’t work: - Turning
hardware acceleration off/on. - Telling windows to use my graphics card on high
performance for discord and the games I was testing with. (It already seemed to
be doing that on it’s own anyway, but I made sure.) - Lowering stream quality
and FPS. - Making sure discord was added to my firewall allowed software. -
Cleared discord’s cache. - uninstalled and reinstalled discord. - Checked for
windows or other driver updates and didn’t find any. - Tried switching routers
and did some speed tests that turned out fine. - Checked resource usage and
nothing seemed out of the ordinary. I’m kind of at a loss here. The most I can
turn up on google is all the generic troubleshooting advice you get for every
problem and none of it has worked so far. System Info: - Windows 11 - It’s a
Lenovo prebuilt desktop PC and it comes with their driver/system management
software. - Processor Intel® Core™ i7-14700F, 2100 Mhz, 20 Core(s), 28 Logical
Processor(s) - BIOS Version/Date LENOVO O5TKT3BA, 12/17/2024 - Installed
Physical Memory (RAM) 32.0 GB - GPU: NVIDIA GeForce RTX 4070 SUPER -
Headphones/mic: Razor Blackshark V2 Pro Any ideas?
