Hawk, CEO of Discourse, talks about building internal org community as a way to encourage collaboration and trust in a remote organization.

Online communities break down siloes - this happens inside and outside an organization.

#CMXSummit

While community impacts all areas of a business (from marketing, product, and sales to customer support), many businesses put “community” under a silo. This makes it very difficult to gather effective metrics and get results.

Great talk from Samantha Venia Logan at #CMXSummit.