This week my team was discussing ways to make it less painful on users to keep our macOS fleet up to date. They’re rightly fed up with the backlash every time we need to enforce an update. But guess what? macOS is our second largest platform. We do not get any complaints from our Chrome OS or Windows users. The update stories on those platforms simply work.

This shouldn’t be on IT professionals to solve. Apple is failing its customers in not providing adequate tools to keep them secure.

1/ Many potential users complain about Mastodon's sign-up process.

So I'm going to put this under the microscope right now.

To be sure, I'm not going to say it is "bad" or that there shouldn't be a barrier to entry.

Just pointing out ways the sign-up process can be easier. 🧵