In connection with general trends of hyperautomatization, there are banks that strive to make their feature, their unique advantage, the fact that they do not pursue online processes, because they are afraid of losing the closeness of live communication with clients 🤷‍♀️

Some note, such as the Uralsib bank, that they deliberately do not include new products in their processes (delivery, marketplace, etc.), providing only banking services and “nothing extra.” Their ad: https://youtu.be/pM0FtGRpKyQ?si=kjcr1C8pBcL0CAk1