Being an open-source maintainer is really hard. A lot of people tend to act very entitled towards you, as if you "owe" them your time or your attention.

It's totally illogical: you put something out there for free, and now because of that, folks feel like they deserve more of it! And yet this is often the prevailing mood in OSS communities.

At the same time, you may start to believe this logic yourself, leading to "open-source guilt." This often ends in burnout.

@nolan  maybe you could tell them: Free Software is about being free from corporations and business, rather than about technical perfection. And there is no "professional" and no "customer", and bugs may be fixed when you feel like it :-)