"I really like Outlook, I can use it to talk to all my friends"

"That's a stupid attitude, Outlook is just one client, the underlying protocol is called email and it'd be useless without that"

"..."

@chris_martin I mean, it'd actually be extremely dumb if someone conflated Outlook with all of email, so you're not selling me on this
@sonya @chris_martin Talk to people who work front-line ISP tech support. Ask them how many of their callers think that the big blue E icon on their desktop is "the internet." This has been true at least since I was working dialup support 17 years ago.
@maradydd @chris_martin ugh just kill me now, I can't handle it
@sonya @chris_martin @maradydd heh, that's doing well - "the Microsoft didn't open" is a phrase I have heard