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hotomoeDear hotomoe users,
We are pleased to inform you that the critical server infrastructure failure caused by our provider has been fully resolved, and all services have returned to normal as of June 23, 2026.
Through our intensive recovery efforts, we have successfully minimized data loss. As previously stated, all "Notes" data remains completely intact without any damage. For other data segments, despite encountering minor corruption of less than 1%, we have completed the best possible restoration and stabilization.
We deeply apologize for the significant inconvenience caused by this unexpected downtime. To prevent similar incidents in the future, we will further strengthen our backup systems and infrastructure resilience.
Thank you for your patience and continued support during this recovery period.
Sincerely,
hotomoe Team
We are pleased to inform you that the critical server infrastructure failure caused by our provider has been fully resolved, and all services have returned to normal as of June 23, 2026.
Through our intensive recovery efforts, we have successfully minimized data loss. As previously stated, all "Notes" data remains completely intact without any damage. For other data segments, despite encountering minor corruption of less than 1%, we have completed the best possible restoration and stabilization.
We deeply apologize for the significant inconvenience caused by this unexpected downtime. To prevent similar incidents in the future, we will further strengthen our backup systems and infrastructure resilience.
Thank you for your patience and continued support during this recovery period.
Sincerely,
hotomoe Team