I still frequently run into orgs where they renew Darktrace, an AI sensor thing from a decade ago, each year at a cost of 6-7 figures and they can’t explain why.

Nexthink’s another common one. Co-op had several Nexthink analysts, with that in their job title. Nobody used it. They renewed it because it was easier than admitting they wasted the money. Microsoft had it too, every endpoint installed. Why? Who knows.

Who is going to admit they wasted money on GenAI?