@zackwhittaker Oddly enough there's a company based in Dubia, or thereabouts, which in Germany, via a website looking very like Deutsche Post, with the forms to obtain a "Nachsendeauftrag' (Mail forwarding request). This document can be vital during a change of address, as German law requires each person to be reachable at all times. Deutsche Post provides this document and service at very low cost. The same cannot be said about the 'middle man' service, even though the service is the same.

@zackwhittaker This is great reporting, and honestly the PSA you give up front is probably worth shouting from rooftops: "The website is not affiliated with the U.K. government, and some have complained that they mistakenly paid a fee to this company instead of using the official GOV.UK website."

@zackwhittaker Smart move pushing back on the lawyers and flacks who claimed to represent the company. I'm sure many reporters wouldn't have given that a second thought!