When anyone at work says they heard the machine make a strange noise, I ask them if they could imitate the noise for me, and most people will do their best. This doesn't help me diagnose the problem at all, I just find it entertaining
@justinto Back in the day I listened to Car Talk on NPR. Sometimes the hosts would would encourage the caller to imitate the alarming sound their car was making, with Tom Magliozzi chiming in. It was wildly entertaining, and even my dog would cock her head and look quizzically at the speaker while it was going on.