#coffee #artificialintelligence
“Niccol has leaned on technology in his operations-focused turnaround … including new #AI-driven tools to ⁠sequence orders and assist #baristas”

☕️ #Starbucks retires #AI tool nine months after North American deployment
☕️ Tool was part of #CEO Brian Niccol's campaign to fix product shortages
☕️ #AI tool miscounted items, leading to errors
☕️ #Starbucks cites need for consistency, supply chain improvements in ending program
https://www.reuters.com/business/starbucks-scraps-ai-inventory-tool-across-north-america-2026-05-21/