Hotline.tgRunning customer support or sales through a Telegram bot? Here's a scenario most teams haven't prepared for: the bot goes down for 20 minutes at peak hours.
Hotline CRM adds a backup layer through parallel connection. Every conversation is mirrored to a backend group in real time. If the primary system fails, your team continues responding without waiting for recovery.
No code changes to your existing bot. Setup takes minutes.
