elle8h ago
another day, another 2 hours spent working on getting my Medicare Part B Supplement changed over, because apparently the form they mailed to me was the wrong one
Show threadelle8h ago

on the upside, I seem to finally have gotten a rep today that really does care about making this right for me

she gave me her direct email and phone number, and called me back when we got disconnected, and even got a special exception to be able to email me the correct form instead of mailing it again

Show threadelle

i vaguely put together the amount of time I've spent on it since my birthday near the end of april (I'm using the 'birthday rule' to be guaranteed acceptance without underwriting) and it's like:

  • ~4 hours looking into how to make it happen originally and comparing companies and plans
  • 1 hour to try to get my quote online only to find out you must call in if you're under 65
  • ~3 hours calling the company i chose, getting repeatedly transferred to the wrong dept and given the wrong #
  • another ~1 hour actually calling the right # and getting a quote and the forms sent out, since i ran out of time the first go-around
  • 2 hours working on the forms and calling them & my bank to ask questions along the way
  • 30 min on friday finding out I couldn't submit it without talking to the rep who sent it first (??)
  • 2 hours today finding out that I was sent the wrong form, but thankfully getting the rep who has made the rest of this into (hopefully) a smooth resolution

... so, 4+1+3+1+2+0.5+2 =

nearly 14 hours on this so far, and that's not counting any of the time i put into the EBT/calfresh stuff a few weeks ago

9:02pmWeb