😂 So, we just went into a small restaurant that only has about eight tables. Something seemed a bit off. The host came up to us and said they had a momentary power outage, and even though the power had come back on, the Wifi didn't, which means their ordering/payment system was off line, so they couldn't seat anyone.

I said, "What if I paid in cash?"

"We can't open the cash drawer."

"What if I paid the exact amount?"

"We still can't place orders. We can't communicate with the kitchen."

1/2

Folks, I was *looking at the people in the kitchen* as they said this. They were 12' away, and the door was open. 😐

The wait staff didn't know how to take an order on a paper check and give it to the kitchen. There was no manager on site that could tell them to just run a cash business for the evening. The place ground to a halt without Wifi.

By this point, there were three parties they were turning away. They essentially closed for the night.

We are doomed. 😩

2/2

@ColesStreetPothole IDK man I feel like what you saw there was some people who really wanted a night off

but then both places I ate this weekend took orders on paper

@sarae I have a pretty good idea they actually wanted to get paid, but didn't know how to do *anything* no attached to the Internet. They were pretty young.

heartbreaking

Hoped they wanted a night off too

Sad.. wish someone had felt able to rally for that moment. Hope the bosses mentor them for any future reoccurances. Also hire/ pay/ empower an actual manager who can take charge, even if just calling the bosses to ask

Tho I can see security challenges of taking cash without procedures for managing & holding much cash
@WhatNowReally Especially if you can't even open the till to put cash into it. Where do you put the cash? Is there a safe, and do the wait staff know the code? Do they have any protocols for banking money?