What if we listened and learned all the time? And what if more of the listening and engagement were done by residents, for residents?

Continuous community listening as a civic utility https://jeffdmerrell.ghost.io/continuous-listening-as-utility/

Continuous community listening as a civic utility

When we think about how we listen to folks who live in our communities, we likely think about meetings. Special community meetings. Or projects that include community engagement meetings as one step in a larger project plan. But projects and stand-alone meetings have flaws. They are designed and facilitated inconsistently;

Jeff Merrell