WTF is this?

#Kiwibank has sent us a PDF for a home lone variation letter by plain email.

How can this be good? In previous years (approx 10 years ago or so), they've sent bank statements with full transaction history by plain email, too. Without asking!

And, when sending out a reminder on the statement, they're even including this one:

> If you have any questions, please get in touch by sending us a secure mail message through internet banking or our mobile app, or call us on ...

So they are measuring with two kinds of measure here.

#privacy #fail