Toward Healthier Digital Public Spaces: A Cultural and Structural Challenge

From a practical perspective, the challenges in digital and social technology are not technical, they are cultural. This may seem obvious, but it is often overlooked in policy and implementation. At a basic level, there are two broad approaches to handling disagreement and complexity in online spaces: Exclusion-focused approaches (e.g. blocking, filtering, silencing), which reduce immediate friction but reinforce fragmentation and polarisation. Engagement approaches (e.g. dialogue, […]

https://hamishcampbell.com/toward-healthier-digital-public-spaces-a-cultural-and-structural-challenge/