A security product becomes harder to displace when each persona finds value in their own view, from SOC analysts to execs to AI agents. Designing for all of them is a stronger advantage than a longer feature list.

https://zeltser.com/designing-for-humans-and-ai

#cybersecurity #productmanagement #AI #infosec

Designing Security Products for Humans and AI Agents

AI agents are quickly joining humans as personas that use enterprise security products. Vendors who understand how to support all their users, from analysts to agents, will build products that fit how teams actually work.

Lenny Zeltser