Marco Arment1d ago

The $3500 face-covering, world-isolating, anti-social, uncomfortably heavy 3D computer headset with clunky external battery, limited optical quality, awful text input, awful voice input, primitive pointer input, a locked-down OS, almost no software, almost no content, and no good way to share it with anyone else in the household was held back by… poor retail training!

Yeah, that's it.

https://www.macrumors.com/2026/04/07/vision-pro-troubled-launch-in-apple-stores/

New Book Details Vision Pro's Troubled Launch in Apple Stores

A new book by New York Times labor reporter Noam Scheiber argues that Apple's decade-long erosion of its retail workforce directly contributed to...

MacRumors
Show threadtoastedmilk
@marcoarment I remember my training in 2010. It was long. We had to make keynote projects and logic projects to present to the existing staff,(results varied) but it was so we knew the basics of the prosumer software and could talk a big game for the Mac as the iPhones and iPods just sold themselves. In fact i think all our training was just Mac. This was as the iPad was preparing to launch. We got a couple hours with the iPad. It sold itself.
Apr 7 at 8:15pmWeb