What most people dont get:

Most of folks on HN here are much older than todays "first customers" of 16y/17/18

For them: The "Smartphone is the internet", while for most of us the "Smartphone is an extension of the internet from our desktops" that we were used to (remember the years before dot com bubble, saying: "I will be down in the basement at the computer to surf on the net little bit" ? :-)

But today, the very first touchpoint with "the internet" for younger folks is a smartphone display. The even do homework on this small screens!

Companies are seeing this switch, so they adapt.

Personally, a service which is "only an app" will be not used by me as I prefer to have a larger screen with more information (actually I use my mobile phone only when Im in public transport or similar, at home I have a notebook laying around if I need something)

This hit the nail on the head.

I find much of the HN community insightful and interesting, but in terms of consumer feedback (especially in a B2C environment) I wouldn't touch feedback here with a 10-foot pole.

I don't mean that to be an insult, quite the opposite. Most people here are power users. But that is a galaxy away from how the average user interacts with the internet.

> Most people here are power users.

As an actual power user, I take exception to this comment.

Most people here are NOT power users. I've lost count of how many arguments I've seen for example where someone Just Can't Believe anyone would have a good reason to have more than 5-10 browser tabs open at a time. Meanwhile I've got a list of thousands and growing.

Or look at the dogged adherence to Windows even to this day after decades of Microsoft abuse, and long spiels about the difficulty and complexity of the Linux command line. Especially when it comes to systemd for example, where one of the most common complaints against sysv is "eww, shell scripts? yuck!"

I don't call these people power users, or recognize them as peers in the realm of technology. The difference between them and me is like the difference between them and the commoner who knows nothing at all about tech.

Maybe we need a geek ranking system or something.