bert hubert 🇺🇦🇪🇺🇺🇦So, my mother in law had a haunted iPhone that would only play the ringtone very softly over her hearing aids, or not at all. This is a widely reported problem with no known working solution. (I HAVE TRIED EVERYTHING YOU CAN GOOGLE). Today we migrated her to a new iPhone 16e, and it transplanted the problem from her iPhone 8! I suspect this is a messed up setting with no UI element (anymore). Is there some kind of iPhone registry viewer? Or a way to reset the audio settings to defaults?
you're all idiots@bert_hubert a new apple id under some sort of witness protection programme is probably your best bet.
Nicolas Pettiaux@bert_hubert does thé problem still exist with other smartphones like fairphones under linageos or /e/ murena ?
Da_Gut@bert_hubert I don’t know if it’s related, but I have ran into very similar with phone calls over Bluetooth radio from an iPhone. The volume of them is very low. The volume of everything else is right where it’s supposed to be whether that is prompts or music or videos, etc..
Only phone calls with that one
I wonder if it’s the same thing going on with the hearing aids
In which case it’s Bluetooth. But what precisely?
Only phone calls with that one
I wonder if it’s the same thing going on with the hearing aids
In which case it’s Bluetooth. But what precisely?
mrv@bert_hubert BLE I recon? try deleting it from paired devices, reset the hearing aid if possible and reconnect (if you have not tried that already)
Hans-Cees 🌳🌳🤢🦋🐈🐈🍋🍋🐝🐜
Anneke@bert_hubert it’s not the thing where, when she is in a call she can set the volume specifically for that output? As in, if I change the volume now outside of a call, it will not do anything for the volume level of the sound _of_ a call.
Esther #antifa@Anneke
That’s exactly what I was thinking.
Łukasz Langa@src_esther @Anneke @bert_hubert Yeah, I was gonna suggest this as well: phones have software volume attenuation and Bluetooth headsets also have independent volume attenuation. The iPhone and the Mac present only one volume control for the external device but they only control one of those two things. Funnily, from my experience the iPhone controls software attenuation while the Mac forwards volume up/down to the Bluetooth device's internal volume control.
@src_esther @Anneke @bert_hubert I can easily reproduce this failure mode with a Marshall Bluetooth speaker. First, connect to the Mac and turn volume down. Then, connect to the phone and witness the inability to turn the volume up enough to be usable.
So, my stupid recommendation is to connect the hearing aids to a Mac first and max out the volume. Disconnect, forget device, connect to phone.
RubenWA@bert_hubert Maybe ditch (Sp)Iphone altogether and give her a de-Googled #Vollaphone or something?
@RubenWA please do think this through a bit
Tinko Vialard@bert_hubert reset settings might work? It does wipe quite a bit (maybe read up before to decide whether it’s worth trying) but it did fix an issue (don’t remember what at all) however it was a bit of a pain in the ass to get everything back (but not a total disaster either).
❄️SnowyIn🇨🇦❄️Hearing Aid user here :
Hi. there.
Recently I bought and have been using the most advanced hearing aids available, and I purchased a different high end brand for my husband a little later., so with that in mind....
Although I am not familiar with iphones, we use androids, I am interrupting your thread with these suggestions:
1: Our HAs are adjustable using a phone app and any number of things can interfere with/screw up the settings or App. (for example, one faulty update bricked my hearing aids!!) If you haven't yet, try uninstalling, reinstalling the App, then adjusting the appropriate settings within the App.
2. Most high end hearing aids are directly compatible with a select number of android models, sand I know it's the same with iphones. That's something to check with the issuing audiologist or manufacturer. Compatible phone models are listed on the HA manufacturer website or within the App on the phone, along with troubleshooting advice.\
3. Some brands of HAs have an accessory that can be purchased to bridge the phone, a tv, or computer audio...it's worn as a pendant or set nearby the user....not sure if hers are the same but it's something to check
Edit: When all else fails contact the issuing audiologist and or the manufacturer--the HAs might be defective or need repairing