nr378Why the most valuable things you know are things you cannot say
https://deadneurons.substack.com/p/why-the-most-valuable-things-you
And this is also why all institutions rot over time. When the original experts and founders are gone, only the codified superficial knowledge remains. The result is bureaucracy coasting on the resources and reputation built by the original founders. Works until it encounters real problems that are not solved by superficial rules.
Right.. Countless times I see people struggle with something then complain about the fact that nobody wrote anything down ahead to hand hold them through the problem. As if the old experts would've known to write that. And often times they did write stuff, but it either wasn't read or it ran into this issue of instruction being incapable of transmitting everything you actually need.