Cat 🐈🥗 (D.Burch) ⁠1d ago
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Show threadPaul_IPv61d ago

@catsalad

but.. but.. but.. that will mean that we have to completely revamp our feature request process...

Show threadAlex 
@paul_ipv6 @catsalad And probably your ticket triage process as well!
Apr 4 at 6:51pmWeb
Show threadPaul_IPv61d ago

@AncTreat5358 @catsalad

we do it all backwards. it's not even the tail wagging the dog. it's someone grabbing the tail and using it to pound the poor dog against the wall.

we don't talk to users, don't understand our users, ignore actual feedback that we do get from our users, then sit there wondering why users don't seem to love the shiny widget we just shipped.

Show threadAlex 1d ago
@paul_ipv6 @catsalad I'm very sorry if it is that dysfunctional and out of touch of your user community!