Extra usage credit for Claude to celebrate usage bundles launch (Pro, Max, Team)

https://support.claude.com/en/articles/14246053-extra-usage-credit-for-pro-max-and-team-plans

Extra usage credit for Pro, Max, and Team plans | Claude Help Center

The only listed qualification is "You’ve subscribed to a Pro, Max, or Team plan by April 3, 2026 at 9 AM PT", however I am not getting the banner for this credit. I suspect that there's an unstated additional qualification: that your account hasn't previously received an extra usage credit.

I don't know if they should be handing out more credits right now considering that my Sonnet requests in Claude Code are routinely delayed by several minutes, presumably due to capacity issues...

maybe they've changed the page since you checked but there are two requirements, the second one being:
- You’ve enabled extra usage

If you haven't, then you don't get the credit.

That's not really a qualification so much as a required step, as you can do it anytime in the next two weeks to get the credit. And I have, but no credit.