Something a bit worrying to note about using Ai in healthcare.

I’ve had two specialist appointments recently, both using ai to transcribe. Both sent report letters with inaccuracies about my diagnoses and past medical history. Even my GP was like, “huh, that directly contradicts what I put in the referrals.”

I have followed up both and requested amendments (which were done) but if I hadn’t, these inaccuracies could have significantly damaged ongoing care, further treatment or insurance claims.

Human error has always been a factor, but both doctors were clearly using the ai software and assuming what it spat out was correct. They made no other notes during the appointments to cross-reference and double check. This is how Very Bad Things can happen.

Two friends have told me in the last week they had similar issues happen. One had an incorrect diagnosis listed before they had a procedure done. The other noted viral not bacterial infection (although they did at least get the medication they needed). I feel like I’m being a pain in the bum going over everything and requesting corrections, but I’m seeing so many mistakes, to the point where any human reading them would immediately say “that doesn’t even make sense”. I worry for those who don’t or aren’t capable of checking these things. Sure, using ai might save the docs 10 minutes per patient in the ER but is that really worth the risks?
@bloodflowersburning Where are doctors using ai like this? And how did you check the transcribes?🤔
@theron29 Genuine question or scepticism? I’m in Aotearoa NZ. Doctors were from two different specialist medical departments. Both used ai software to record consultation and take notes. The report letters sent to my GP contained multiple discrepancies about conditions discussed, and referenced in GP referrals. If they had checked before sending they would have realised mistakes had been made. My GP questioned the content, which was how I became aware. I can provide several specific examples but would rather not on a public forum to a stranger. However, both letters were re-assessed and sent again with corrections on request. Hope this helps.

@bloodflowersburning @theron29 gonna admit, with the level of healthcare you mentioned *and* two friends receiving healthcare as well i immediately knew you couldn't be from the US lol

(<- has basically never seen a doctor and cannot afford insurance nor care)